Which item is NOT typically raised as an incident?

Improvements suggested by users are generally considered feedback or suggestions for enhancements rather than incidents. An incident typically refers to any unplanned interruption or reduction in quality of a service or product. This can include issues related to requirements, test cases, or documentation that might lead to defects or failures.

In contrast, suggested improvements focus on enhancing existing functionalities or processes, rather than addressing an issue or failure that has already occurred. Therefore, while feedback for improvements is invaluable for future developments, it does not fit the standard definition of an incident that requires immediate attention to resolve a current problem.