What is a primary challenge associated with outsourcing testing?

Establishing clear expectations for tasks and deliverables is a primary challenge associated with outsourcing testing due to the nature of collaboration between different teams, often located in various geographical locations. In an outsourcing scenario, teams may have different understandings of project goals, testing processes, and quality standards. Miscommunication or a lack of defined expectations can lead to discrepancies in deliverables, affecting the overall quality of the testing process and the final product.

Clarity in expectations ensures that everyone involved understands their responsibilities and the quality benchmarks that need to be met, reducing the risk of errors and optimizing efficiency. Setting measurable and well-defined deliverables fosters accountability and helps facilitate smoother workflows, making it essential for successful outsourcing arrangements in software testing.